Steven

Steven

How long have you been designing kitchens for? How did you get into it?

I started straight from school as an office junior for a kitchen and bathroom distributor. I was then trained up in the sales team taking orders from our customers before moving into the customer service role.

Something you do in your spare time?

I play cricket in the summer, my club is a great family club and its nice to spend time on a sunny day playing cricket and spending time with my family and friends after a game with a few pints of Guinness.

What does your day-to-day look like at Smile?

Working as the aftercare manager no two days are the same as you are dealing with lots of different customers and suppliers. Our aftercare team place all of the kitchen orders with our suppliers so we are always chasing suppliers and updating customers with delivery information along with checking in on kitchen installations that are happening.

Favourite thing about your role?

Seeing the growth of the company, I started with Smile on day 1 and I can see the impact of the growth and our future plans which are really exciting.

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