Empowering Design
At Smile Kitchens, designers work for the customer, not for commission. We empower our designers to create stunning kitchens that truly reflect our customers’ visions, with no need to oversell. We believe in genuine engagement over pushy sales tactics, ensuring our customers feel heard and valued throughout the design process. Transparency is key, and we provide fully itemised quotes and free samples to ensure complete clarity and satisfaction.
This innovative approach differentiates us and sets a new standard for excellence, where transparency, creativity, and unwavering customer support take precedence.
Unrivaled Customer Service
Our dedication to customer support doesn’t end with delivery. From project inception to installation and beyond, Smile Kitchens is here to support our customers every step of the way. Whether it’s troubleshooting during installation or providing in-depth guidance for tradespeople, our team is just a phone call away. With a dedicated member of the aftercare team available if any issues arise, customers simply need to pick up the phone for quick solutions.
Quote from Ideal Home
Heather Young, Ideal Home’s Editor in Chief, emphasises the significance of Smile Kitchens’ approach in the evolving kitchen design landscape.
‘While for some a visit to a showroom is a must when buying a new kitchen, you might reconsider if the trade-off for an online service is a more affordable price. Smile Kitchens offers a complete end-to-end service, from a full design consultation with free samples, to an immersive 3D plan so you can truly visualise the look. What’s more, Smile never asks for a deposit and you only pay upon delivery of your new kitchen.’
This endorsement highlights the value of Smile Kitchens’ customer-centric approach and the importance of innovation in the industry.
A Bright Future Ahead
Winning the Ideal Home Award for Retailer of the Year is a tremendous honor, but it also affirms our mission to provide exceptional kitchen design experiences. We recognised that there had to be a better way to plan your perfect kitchen, without the artificially lit showrooms and pushy sales tactics. Instead, we connect you with brilliant designers and immerse you in a simple and seamless online design process that you can enjoy from the comfort of your home.
As we continue to grow, we remain committed to improving and enhancing every aspect of the customer journey. At Smile Kitchens, your satisfaction is our top priority, and we look forward to helping you create the kitchen of your dreams for years to come.
Let's design your kitchen
